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Frequently Asked Questions

  • What are the benefits of Accent Modification?

    Pronunciation training improves the listener’s understanding and reduces the speaker’s frustration. Speakers learn proper Standard American English pronunciation, more natural speech rhythm, voice inflection, and cadence.

    The training typically produces improved speaking confidence, deeper social connections and increased sense of belonging. In the workplace, it can lead to 

    improved customer and employer satisfaction, and increased effectiveness and performance ratings, therefore creating increased professional value. When communication improves in the workplace, relationships and rapport often improve between co-workers, as well as between employees and customers or clients.

  • How will I know if I have improved?

    Improvement can be objectively measured using before-and-after pronunciation analyses. Trainees and employers can receive detailed feedback regarding the number and type of pronunciation errors and a report detailing improvement statistics at the end of the course.  With full participation and consistent practice, most clients achieve at least a 50% improvement. Improvement of 70-80% with consistent practice is not uncommon.

  • Do you offer a guarantee?

    Improvement is directly related to full participation in the training and consistent practice. Therefore, responsibility for improvement belongs to the trainee. However, within 30 days of completing the program, if a client is unsatisfied with the course after having fully participated in the training and completed homework and consistent practice, the client will be allowed to repeat the course or his or her tuition will be refunded.

  • How do you teach Accent Modification?

    Each trainee provides a speech sample which is analyzed to determine their specific pronunciation errors. Participants are taught to identify and hear the differences between their speech errors and proper Standard American English pronunciation. Then they are systematically taught to produce the specific sounds that are challenging for them. Pronunciation is taught on a hierarchy by working at the sound level first, and then progressing to the word, sentence and conversational levels. The curriculum also includes critical training in voice inflection and intonation and speech rhythm and cadence.

  • Where do the trainings take place?

    Location and distance is not an issue! Crystal Speech provides global services and can provide training no matter where you are in the world! Training sessions can be conducted by phone, internet or in person if geographically practical.

  • What is the course schedule?

    Training sessions can be scheduled weekly or in an intensive “boot-camp” style. Appointments and time tables are arranged to be convenient for you!

  • Will my employer pay for the training?

    Many companies will finance employee training. Ask your employer or contact us to assist with your request.

  • How much does the training cost?

    Pricing is designed to be attractive and competitive but ultimately depends on the type and location of services, number and length of sessions, and whether provided individually or in a group. Please contact Crystal Speech to determine the pricing for a customized curriculum that suits your needs and budget. Promotionals are offered periodically so be sure to inquire!